JOB TITLE: Child Entertainment Center Attendant
DIVISION:
Casino
DEPARTMENT:
Child Entertainment Center
SUPERVISOR'S TITLE: Child Entertainment Center Supervisor
JOB SUMMARY
Responsible for the care and safety of children in the child entertainment center, including check-in, dispense food and beverage service.
ESSENTIAL JOB FUNCTIONS:
- Greet all guests promptly, pleasantly and in a manner that promotes fun and safety.
- Check children in/out of child entertainment area as outlined by procedures.
- Accurately handle all cash transactions, when accepting child care payment or providing arcade change.
- Prepare and provide food/beverages orders to children based on internal procedures, ensuring food safety and health code compliance.
- Monitors child activity and interacts appropriately with children, ensuring a fun, safe environment.
- Monitors the environment of the entertainment and arcade areas, be aware of children/patrons conduct to promote a safe guest experience at all times.
- Maintain control of children and guests, contacting supervisor for assistance for difficult or unruly patrons.
- Clean and sanitize all surfaces within the child entertainment and arcade areas.
- Check children for head lice and other health hazards. Handle appropriately.
- Stock food and supply items as needed to ensure adequate stocking levels.
- Provide light janitorial duties as needed, including carpet sweeping, garbage disposal, dusting and keeping restroom and rest areas sanitized, neat and stocked.
- Monitor arcade equipment use, providing minor repairs and reporting maintenance problems to supervisor.
- Handle guest inquiries and/or concerns efficiently and cordially, referring difficult situations to supervisor.
- Administer first aid as needed, contacting security for emergency services.
- Comply with regulator laws, employee handbook, department policy and procedures, safety codes, etc.
- Promote teamwork through punctual, responsible attendance and courteous respectful behavior.
- Promotes a clean, safe and healthy work environment for employees and guests. Promptly reports all concerns to Supervisor.
- Ensure that operation of equipment, tools and materials are handled in a safe manner.
- Other duties as assigned.
SUPERVISORY AUTHORITY:
- None
SIGNATORY ABILITY:
- None
ACCESS TO SENSITIVE AREAS:
- Cash register
- Storage areas
MINIMUM QUALIFICATIONS:
- Experience working with children, preferably in a day care or pre-school setting.
- High School Diploma or GED.
- Customer service experience.
- Computer literate. POS system experience preferred.
- Requires a strong rapport and comfort level in working with children.
- Possess a valid first aid/CPR/food handlers certification or obtain within 30 days of employment.
- Physically able to: stand/sit/move about for long periods, light lifting, bending, stretching and able to periodically climb in/out of tubes.
- Effective communication skills - verbally able to provide instruction, respond to questions, and have exceptional interpersonal skills and abilities.
- Flexible schedule - able to work various shifts, weekends and holidays.
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
- Requires a High Security Gaming License clearance and must be 18 years of age.
PREFERRED QUALIFICATIONS:
- Bi-lingual in English/Spanish
Salary range for this position is $8.40 to $11.00 hourly
This position WILL receive overtime pay
APPLICATION DEADLINE FOR THIS OPENING IS: SATURDAY, JULY 31, 2010
@ 5:00 P.M.
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To apply for this position, please submit an application detailing your qualifications to:
Wildhorse Resort & Casino, Human Resources
72777 Hwy 331, Pendleton, Oregon 97801
(541) 278-2274 or FAX (541) 966-1990
NOTE: Under Tribal Law, Indian hiring preference applies - 1st (CTUIR); 2nd (Indian); 3rd (Non-Indian)
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